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Help and Support

Help and Support

If you enrol at any of the Norfolk and Waveney institutions featured in this guide, there will be a good range of personal support and facilities available to you during your studies.

Help and supportThe support varies from place to place, but most will have:

There may also be:

Disabilities Service
Most colleges and universities have a disability team, with policies and special provision for disabled students and those with learning difficulties. Their role is to help students get the most out of their time at college and ensure that wherever possible, any special needs are anticipated and met. If you have a disability or medical condition, or a mental health issue, you should contact the disability support co-ordinator at the individual institution as early as possible and before you apply, so that they can start planning appropriate support.

Personal Tutors
You will be allocated a personal tutor (or equivalent) by your academic department and usually invited to meet him or her in the introductory week at the start of your course. Your personal tutor will be your first point of contact for any problems or concerns you might have at any time throughout your course.

Students' Union
All registered students are entitled to become a member of the Students' Union, which provides a range of social and sporting facilities and services for all students, as well as entertainment and, sometimes, shops. The SU is independent of the institution's administration and has trained and experienced staff who can give you up-to-date information about all aspects of student life.

Sheila joined the Access to Art programme at College of West Anglia in 2003 and says she initially came to college with some trepidation, particularly as she had left school with no formal qualifications. "My fears were unfounded, though, because of the help I have received", she says. "The college has found that I have dyslexia - a huge relief for me as thoroughout my life I was led to believe that my problems were simply that I was stupid!" Today Sheila is a student on the BA Fine Art course at College of West Anglia and loving it. Her confidence has increased beyond measure and, she says, "I no longer feel ashamed to ask for help. With the help of caring tutors and support staff alike, I've been given back my dignity."Sheila, B.A. Fine Arts, College of West Anglia
Support